Terms and Conditions

Last Updated: 21/06/2026

These Terms and Conditions (“Terms”) govern your access to and use of the Mentorbud platform, website, mobile applications, services, content, events, courses, and related offerings.

By accessing or using Mentorbud, you agree to be legally bound by these Terms.

If you do not agree to these Terms, you must not use the Platform.

1. ABOUT MENTORBUD

Mentorbud is an online marketplace that connects individuals seeking educational, academic, university, career, research, and student-life guidance (“Mentees”) with independent mentors, graduates, students, researchers, professionals, and content creators (“Mentors”).

Mentorbud operates solely as a technology platform facilitating introductions, communications, bookings, payments, events, and educational resources.

Mentorbud does not provide mentoring services directly unless expressly stated.

2. DEFINITIONS

Platform

The website located at: Mentorbud

including all related applications, services, software, communications, and content.

Mentor

A user offering services, consultations, events, courses, or educational support through the Platform.

Mentee

A user purchasing, attending, or receiving services through the Platform.

Services

Any mentoring session, consultation, event, course, workshop, digital product, educational content, or other offering made available through the Platform.

3. ELIGIBILITY

You need to be at least 18 years old to create an account.

Users under 18 may only use Mentorbud with the permission and supervision of a parent or legal guardian.

By using the Platform, you confirm that:

You have legal capacity to enter into contracts.
Information provided is accurate.
You will comply with applicable laws.

4. MARKETPLACE STATUS

Mentorbud is not:

A university
An educational institution
An immigration adviser
An immigration law firm
A legal services provider
A recruitment agency
A visa consultancy
A government body
A financial adviser

Mentorbud does not provide regulated immigration advice.

Mentorbud merely provides technology that allows independent users to interact and transact.

Any advice, opinions, recommendations, or information provided by Mentors are solely those of the individual Mentor.

5. NO GUARANTEE OF OUTCOMES

Mentorbud does not guarantee:

University admissions
Scholarship awards
Visa approvals
Graduate visa eligibility
Student visa approvals
Accommodation availability
Employment opportunities
Internship opportunities
Academic success
Research funding
Professional licensing
Salary levels
Immigration outcomes

Any educational or career decisions made by users are entirely at their own risk.

Past results experienced by Mentors do not guarantee future results for Mentees.

6. ACCOUNT REGISTRATION

Users are responsible for:

Maintaining account security
Protecting passwords
Ensuring account information remains accurate

You are responsible for all activities conducted through your account.

Mentorbud may suspend or terminate accounts where:

False information is provided
Fraud is suspected
Terms are violated
User conduct creates legal risk

7. MENTOR RESPONSIBILITIES

Mentors agree that they:

Will provide truthful profile information
Will accurately represent qualifications
Will act professionally
Will treat users respectfully
Will comply with applicable laws

Mentors must not:

Guarantee admissions
Guarantee scholarships
Guarantee visas
Guarantee employment
Misrepresent qualifications
Engage in deceptive marketing
Offer regulated immigration advice where not legally authorised

Mentors act solely as independent service providers.

Nothing in these Terms creates an employment, agency, partnership, or joint venture relationship between Mentorbud and any Mentor.

8. MENTEE RESPONSIBILITIES

Mentees agree:

To provide accurate information
To conduct their own independent research
Not to rely solely on Mentor advice
To verify official university and government requirements independently

Official university admissions requirements, immigration rules, visa requirements, and government regulations may change at any time.

Mentees remain responsible for their own decisions and applications.

9. BOOKINGS AND SERVICES

Mentors may offer:

University application guidance
Personal statement reviews
SOP reviews
Interview preparation
IELTS preparation
English language support
Research proposal guidance
PhD application support
Scholarship application support
Accommodation guidance
Campus orientation
Career mentoring
Graduate employability advice
Events
Workshops
Courses
Other educational services

Mentorbud does not review, verify, endorse, or guarantee the quality, legality, suitability, or accuracy of services offered by Mentors.

10. FEES AND PAYMENTS

Prices are determined by individual Mentors unless otherwise stated.

By making a booking, you authorise payment of all applicable fees.

Mentorbud may charge:

Platform fees
Service fees
Processing fees
Commission fees

All fees displayed are subject to applicable taxes.

11. REFUNDS AND CANCELLATIONS

Refunds and cancellations are governed by the Mentorbud Refund Policy.

Mentorbud reserves the right to investigate disputes before issuing refunds.

Refund eligibility may depend on:

Cancellation notice period
Service completion status
Technical failures
Fraud investigations
Violations of these Terms

12. EVENTS

Mentors may organise online or physical events.

Mentorbud is not responsible for:

Venue issues
Travel arrangements
Accommodation arrangements
Event cancellations
Personal injury
Third-party conduct

Attendance at events is at the user’s own risk.

13. DIGITAL COURSES AND CONTENT

Mentors may offer:

Courses
Training materials
Downloadable resources
Educational content

Users receive a limited, non-transferable licence for personal use only.

Users may not:

Copy
Redistribute
Resell
Reproduce
Publish
Share purchased content

without written permission.

14. USER CONTENT

Users may submit:

Profiles
Reviews
Comments
Photos
Videos
Course content
Event descriptions

Users retain ownership of content they create.

However, by submitting content, users grant Mentorbud a worldwide, royalty-free licence to host, display, reproduce, and distribute such content for operation and promotion of the Platform.

15. REVIEWS AND RATINGS

Mentorbud may allow users to leave reviews.

Reviews must be:

Honest
Accurate
Respectful

Mentorbud may remove reviews that are:

False
Defamatory
Offensive
Manipulative
Fraudulent

16. PROHIBITED ACTIVITIES

Users must not:

Commit fraud
Harass others
Impersonate individuals
Circumvent platform payments
Submit false information
Infringe intellectual property rights
Upload malicious software
Violate applicable laws
Use the Platform for unlawful purposes

17. INTELLECTUAL PROPERTY

All Platform software, branding, trademarks, designs, graphics, databases, and content remain the property of Mentorbud or its licensors.

Nothing in these Terms transfers ownership rights to users.

18. THIRD-PARTY SERVICES

Mentorbud may integrate with third-party services including:

Zoom Video Communications, Inc. (“Zoom”)
Google Maps
Open Street Map
Stripe
PayPal
Analytics providers
Cloud hosting providers

Mentorbud is not responsible for third-party products or services.

Use of third-party services is subject to their own terms and policies.

19. DISCLAIMER OF WARRANTIES

The Platform is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Mentorbud disclaims all warranties, including:

Accuracy
Reliability
Availability
Fitness for purpose
Merchantability
Non-infringement

Mentorbud does not guarantee uninterrupted access to the Platform.

20. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

Mentorbud shall not be liable for:

Admission refusals
Visa refusals
Immigration consequences
Scholarship rejections
Academic outcomes
Employment outcomes
Loss of profits
Loss of business opportunities
Loss of reputation
Indirect losses
Consequential damages

Mentorbud’s total liability arising from any claim shall not exceed the total fees paid by the user to Mentorbud during the preceding twelve (12) months.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

21. INDEMNIFICATION

Users agree to indemnify and hold harmless Mentorbud, its directors, employees, contractors, affiliates, and partners from any claims, losses, damages, liabilities, costs, and expenses arising from:

User conduct
Violation of these Terms
Misuse of the Platform
Services offered by Mentors
Disputes between users

22. ACCOUNT SUSPENSION AND TERMINATION

Mentorbud may suspend or terminate accounts without notice where necessary to:

Protect users
Prevent fraud
Comply with legal obligations
Protect Platform integrity

Upon termination, access to the Platform may be removed immediately.

23. CHANGES TO THESE TERMS

Mentorbud may update these Terms periodically.

Updated Terms become effective upon publication.

Continued use of the Platform constitutes acceptance of revised Terms.

24. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

25. DISPUTE RESOLUTION

Parties agree to attempt to resolve disputes through good-faith negotiation before commencing legal proceedings.

If resolution cannot be reached, disputes shall be submitted to the courts of England and Wales.

26. Zoom Integration

Users may voluntarily connect their Zoom account to Mentorbud through Zoom’s authorization process. By connecting a Zoom account, the user authorises Mentorbud to access and use approved Zoom functionality necessary to create, update, and manage mentorship session meetings.

The user acknowledges that:

(a) the Zoom account remains under the user’s ownership and control;

(b) Mentorbud does not control Zoom’s services, availability, security practices, or policies;

(d) Mentorbud may discontinue or modify Zoom-related features at any time without liability.

Users may disconnect their Zoom account at any time through account settings or through Zoom’s own authorisation management tools.

27. CONTACT

Website:

Mentorbud

Email:

legal@mentorbud.com